Job Description

FT, Exempt, 1.0 FTE, Monday-Friday, may vary as scheduled. 

The Director of Clinic Operations is accountable for operational, financial, clinical, quality, and business development activities, and supervises and coordinates the work of the clinic managers, to ensure consistent patient experience throughout PMH clinics regardless of specialty or location.  The Director puts strategic initiatives into action and develops competency, quality and safety plans for the clinics and manages day-to-day provider needs.  The scope of the Director's responsibilities could include multiple disciplines, including medical and surgical specialties with each managed as discreet departments and integrated as part a whole service line.

Required or Preferred: 

   Minimum of seven (7) years of recent healthcare administration and management experience.

   Demonstrated ability to effectively lead productive complex teams, which could include leaders of teams and teams located in various    

   geographic locations.

   Demonstrated ability to effectively manage provider relations.

   Strong knowledge of business and management principles, budget control and accounting principles, including capital budgeting, cost

   accounting, professional and patient billing; and ability to apply these principles to a health care environment.

   Previous out-patient practice management experience including rural health clinics.

   Previous management experience in a union environment.

   Prior managed care or integrated delivery systems experience.

   Bachelor's degree in business, finance or healthcare administration or related field quired. Master's degree in business, finance or

   healthcare administration or related field preferred.

   Exceptional interpersonal and communication skills.

   Ability to express and implement concepts and ideas, both orally and in writing.

   Exceptional leadership and management skills to provide planning, coordination and direction to clinic leadership, providers and staff

   and ability to establish and maintain cooperative working relationships.

   Ability to organize and set priorities to ensure that objectives are met.

   Effective knowledge of computers, systems and software, including word processing, spreadsheet, data base, clinical information

   systems, electronic medical records, EPIC experience preferred, billing systems, and other application packages to perform all required

   responsibilities.